Privacy Policy

At The Zany Club, we care about your privacy just as much as we care about creating pieces you love. This policy explains what information we collect, why we collect it, and how we use it—so you always feel informed and in control.

Who We Are

The Zany Club is an independent clothing brand based in the United Kingdom, currently operating as a sole trader.

If you ever have questions about your data or this policy, you can contact us at:
info@thezanyclub.com

The Information We Collect

When you interact with our store, we collect some basic information to help us run things smoothly and give you the best experience possible.

This may include:

  • Your name and contact details
  • Billing and shipping address
  • Order details and purchase history
  • Account information (if you create one)
  • Device and browsing information (like IP address)
  • Anything you choose to share with us (such as reviews or messages)

We do not store your payment details—these are handled securely by trusted payment providers.

Why We Collect Your Data

We only collect what we genuinely need, and always for a clear reason. For example:

  • To process your orders and get them delivered to you
  • To communicate with you about purchases or enquiries
  • To improve our website and products by understanding how people use the site
  • To send you updates and offers, but only if you’ve chosen to receive them
  • To keep things secure and prevent fraud

In short, your data helps us run The Zany Club properly and improve what we offer.

How We Collect It

We collect information when you:

  • Place an order through our website
  • Create an account
  • Sign up to our emails
  • Fill in a contact form
  • Enter a giveaway or competition
  • Leave a review
  • Browse our site (via cookies and similar technologies)
  • Interact with us on social media

Email Marketing

If you sign up to our emails, we’ll occasionally send you updates, new releases, and offers we think you’ll like.

  • You’ll only receive these if you’ve clearly opted in
  • You can unsubscribe at any time using the link in any email

We use a trusted platform to manage our emails securely.

Cookies & Website Tracking

Like most online stores, we use cookies to help our website function and to understand how people use it.

These help us:

  • See what’s working (and what’s not)
  • Improve your browsing experience
  • Show more relevant content and ads

You’ll be given the choice to accept or decline non-essential cookies when you visit the site, and you can change your preferences at any time.

Who We Share Your Data With

We only share your data where it’s necessary to run our business, and always with trusted partners. This includes:

  • Our website platform (Shopify)
  • Payment providers (such as PayPal and Klarna)
  • Delivery companies (like Royal Mail and DHL)
  • Email marketing services
  • Advertising and analytics platforms

We never sell your data.

International Customers

As we sell to customers outside the UK, your data may be processed in other countries. When this happens, we make sure appropriate safeguards are in place to keep your information protected.

How Long We Keep Your Data

We keep your data only for as long as needed to:

  • Complete your orders
  • Meet legal and financial requirements
  • Improve our services over time

Your Rights

You’re always in control of your personal data.

You can:

  • Ask to see what data we hold about you
  • Request corrections
  • Ask us to delete your data
  • Opt out of marketing at any time

Just email us at info@thezanyclub.com, and we’ll take care of it—usually within 30 days.

Reviews & Content You Share

If you leave a review or share content with us, it may be visible to others on our site.

We may occasionally moderate or remove content to keep things appropriate and aligned with our brand.

Keeping Your Data Safe

We take security seriously and use appropriate measures to protect your information.

Updates to This Policy

We may update this policy from time to time to reflect changes in how we work or for legal reasons. The latest version will always be available on this page.

If you’ve made it this far—thank you for taking the time to understand how we handle your data. If anything isn’t clear, just reach out. We’re always happy to help.